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Security Awareness Tip of the Day provided by SANS

Never give your password to someone over the phone. If someone calls you and asks for your password while saying they are from the Help Desk or Tech Support team, it is an attacker attempting to gain access to your account

The number one step for protecting your mobile device is making sure it has a strong passcode or password lock on it so only you can access it.

A common method cyber criminals use to hack into people's computers is to send them emails with malicious links. People are tricked into opening these links because they appear to come from someone or something they know and trust. If you click on a link, you may be taken to a site that attempts to harvest your information or tries to hack into your computer. Only click on links that you were expecting. Not sure about an email? Call the person to confirm they sent it.

When a major news event happens, cyber criminals will take advantage of the incident and send phishing emails with a subject line related to the event. These phishing emails often include a link to malicious websites, an infected attachment or are a scam designed to trick you out of your money

Technology alone cannot protect you. Bad guys are constantly developing new ways to get past firewalls, anti-virus and filters. You are the best defense against any attacker.

Keep in mind that digital data is not the only thing that needs to be protected. Paper documents also need to be protected. When disposing of any confidential documents, make sure they are shredded first or disposed of in bins for shredding. Also, be sure to lock up any sensitive documents before you go home at the end of the day.

Eventually, we all have an accident or get hacked. And when we do, backups are often the only way to recover. Backups are cheap and easy; make sure you are backing up all of your personal information (such as family photos) on a regular basis.

Passphrases are the strongest type of passwords and the easiest to remember. Simply use an entire sentence for your password, such as "What time is coffee?" By using spaces and punctuation, you create a long password that is hard to guess but easy to remember.

A common method cyber criminals use to hack into people's computers is to send them emails with infected attachments. People are tricked into opening these attachments because they appear to come from someone or something they know and trust. Only open email attachments that you were expecting. Not sure about an email? Call the person to confirm they sent it.

Review your bank, credit card and financial statements regularly to identify unauthorized activity. This is one of the most effective ways to quickly detect if your bank account, credit card or identity has been compromised

Never give your password to someone over the phone. If someone calls you and asks for your password while saying they are from the Help Desk or Tech Support team, it is an attacker attempting to gain access to your account

New MasterCard Liability
CFPB Helps Assisted Living and Nursing Facilities Protect Seniors from Financial Abuse

The Consumer Financial Protection Bureau (CFPB) released a guide to help assisted living and nursing facility staff better protect the people in their care by preventing and addressing financial abuse and scams. The guide helps staff recognize, record, and report financial mistreatment by family members or other trusted people handling the finances of an incapacitated adult. The guide also addresses prevention of a wide variety of financial exploitation and scams.  ""

Be aware of a new Cashnet Payday loan email scam!


These scammer will email you a letter stating you owe a payday loan plus fees and that you will be prosecuted if you do not pay it. If you have not taken out any payday loans please do not respond to the emails and report it to Templeton Savings Bank. Please refer to the links above for more information on the scam.

Important News for our Online Banking users!
Beginning May 19, your Image & Pass Phrase will no longer be displayed when you log in to Online Banking.
We’re making it easier for you to access your account online, while continuing to protect you and your money with our powerful, multilayered security system.
Be aware of a new phone Scam!!!!!!!!
Scam details: You will receive a phone call from someone claiming to your Grandchild. They will say that they are in trouble with the law and need money to get out of jail. They may even know your grandchild's name. Do not give these callers any of your customer information.
Monitor your account!!!!
Nationally there has been in increase in debit and credit card fraud. Please monitor your checking and savings accounts and let us know if you notice any unauthorized activity.

By operation of federal law, beginning January 1, 2013, funds deposited in a noninterest-bearing transaction account (including an Interest on Lawyer Trust Account) no longer will receive unlimited deposit insurance coverage by the Federal Deposit Insurance Corporation (FDIC). Beginning January 1, 2013, all of a depositor's accounts at an insured depository institution, including all noninterest-bearing transaction accounts, will be insured by the FDIC up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership category.

For more information about FDIC insurance coverage of noninterest-bearing transaction accounts, visit ""

Debit Card Protection

Debit card fraud is on the increase. At Templeton Savings Bank, we are working hard to protect your debit card from fraud. We have teamed up with Shazam to offer Shazam Falcon Fraud protection. This system monitors debit card transactions as they occur and alerts SHAZAM fraud staff to those transactions with the greatest likelihood of fraud. You may receive a phone call in the future from a SHAZAM Fraud Specialist, or an employee of Templeton Savings Bank to verify a transaction. If they can not reach you, there may be a temporary block put on your card. Call SHAZAM 24/7 at 866-508-2693 if your card is subjected to a temporary block due to suspected fraud.

This program will be most effective if:

  • we have your current cell/home phone numbers on file to reach you if needed.
  • you have the SHAZAM number, 866-508-2693 with you to call in case your card is subjected to a temporary block.
  • you please let the bank know of travel plans that might include debit card use. (Debit card transactions made at locations out of the ordinary area are a red flag for possible fraud.) So if you are going away on business or vacation, give us a call so we can update your record.

Please contact John Horbach (712)669-3322 with any questions or concerns on this matter.

KIDS: Check out the US Mint's Website. Click the link below to start the fun:
Our Internet Banking Service Provider has received an increased number of reported phishing attempts targeting the Internet Banking solution. The phishing has had these tendencies:

• The login process is modified by adding a Web page stating that computer cannot be identified, and that the user is required to enter credit card information to continue.
• The page that requests the user data does appear to originate from our Internet Banking site with the correct URL and certificate information. However, this page is generated by malware installed on the local computer and not from the Internet Banking site. Fiserv’s Internet Banking servers remain secure.
• This malware was most likely installed from an opened e-mail attachment or a compromised website viewed on the infected computers of your bank customers using Internet Banking.

Internet Banking WILL NOT ask customers to enter personal or account info during the login process. DO NOT enter sensitive information if prompted. All computers accessing Internet Banking should have anti-virus and anti-malware installed.

Possible Phishing or Spear Phishing Attacks

Once scammers know their victims’ names and email addresses, along with the companies the customers do business with, the scammers can craft very targeted email attacks that attempt to trick victims into revealing more sensitive information (for example: passwords or account numbers). Phishing and spear phishing are defined below.


Phishing – This fraud scheme refers to emails sent to your cardholders by fraudsters known as “phishers.” This fraud is designed to trick cardholders into providing personal banking information. Phishers attempt fraudulent transactions when they have the basic personal identity or account information that a cardholder provided to them through a fraudulent email.

Spear phishing – This is an email-spoofing fraud attempt that targets a specific person by name, seeking to gain confidential data. As with the email messages used in regular phishing, spear phishing messages appear to come from a trusted source.

Beware of Smishing
In computing, Smishing is a form of criminal activity using social engineering techniques similar to phishing. The name is derived from "SMs phISHING". SMS (Short Message Service) is the technology used for text messages on cell phones. Similar to phishing, smishing uses cell phone text messages to deliver the "bait" to get you to divulge your personal information. The "hook" (the method used to actually "capture" your information) in the text message may be a web site URL, however it has become more common to see a phone number that connects to automated voice response system. Templeton Savings Bank will not send you any text messages on your cell phone.